Please allow 1-9 business days for your items to arrive*.
*Delivery of orders to remote areas may take longer than expected.
We have a $10 flat-rate shipping fee for orders under $100.
Unfortunately, no. Endermologie ANZ only delivers to addresses within Australia.
You can reset your password when you log in. Alternatively, click here to reset your password and a new password will be emailed to you.
Please contact Customer Service as soon as you can on 1300 003 636. Orders are processed once they are submitted. We generally despatch orders within 1 – 2 business days so it may not be possible to cancel an order once it has been placed. If you need to return an order, please review our Returns Policy and/or contact Customer Service by phone at 1300 00 ENDO or [email protected]
Products purchased on Endermologie ANZ can be returned or exchanged within 90 days of the original order date. Please contact Customer Service by phone at 1300 003 636 or email [email protected] explaining the reason for the return and confirm the order number and the return product/(s). Endotherapeutics will not cover the cost for shipping back the returns or exchanges unless damaged.
Change of Mind
If you have changed your mind about an item you have ordered, we’ll need to receive it back to us unopened and unused, in its original packaging.
If the item you have received is faulty, please contact us with a detailed description of the product fault, and a photo if possible.
In the rare instance you have had an allergic reaction to a product, please take a photo of the reaction if possible and discontinue use of the product immediately. Allergy returns must be less than 10% used when returned to us.
Incorrect Item/Damaged on Arrival
In the rare instance you have received an item that isn’t what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery. Please do not dispose of the item until we’ve had a chance to speak with you.
LPG Endermologie products are made with high-tech formulas, maximized concentration of active ingredients, no parabens and no phenoxyethanol. Endermologie cosmetics are suitable for a wide range of skin types. You can learn more by reviewing the ingredients section found within each product page on the website.
We are here to help, before and after your purchase. Our customer care hours are –
Monday to Friday from 8:30am – 5:30pm
Saturday – Sunday we are closed
For after-hours enquiries, please email [email protected]